Delivery: Usually 3–5 working days after order confirmation. If the item is out of stock or delayed, we’ll contact you with an update or offer a pre-order option.

No Return & Refund Policy: All purchases from Lens Ground are final and non-returnable/non-refundable. We do not accept returns, exchanges, or refunds once an order has been delivered. Customers are advised to carefully verify the product details, specifications, compatibility, and requirements before placing an order.

If your product or any part is damaged upon delivery, please inform us within 24 hours with clear video/photo proof. We strongly recommend recording a video while receiving and opening the parcel. Once your claim is accepted, the product must be dispatched back to us within the next 24 hours.